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Jayke Computers | Ghana's Premier Destination for Computers and Electronics
Buy Electronics and Computers Online in Ghana
Everything you need to know about the product and billing.
Placing an order on Jayke Computers is simple. Browse our wide selection of laptops, smartphones, printers, and tech accessories. Once you find the product you want, click “Add to Cart” and proceed to checkout. You can either sign in to your account or checkout as a guest. After entering your shipping information and payment details, you will receive an order confirmation via email.
Yes, you can modify or cancel your order, but only if the item hasn’t been shipped. Contact our customer service team immediately if you wish to make changes. Once the product is dispatched, changes will no longer be possible.
We accept a variety of payment methods, including Visa, MasterCard, All forms of Ghanaian Mobile Money payments, and bank transfers. Your transactions are secure and protected.
While you can place an order as a guest, creating an account allows you to track your orders, save your shipping details for future purchases, and receive exclusive discounts and offers.
To create an account, click on the “Sign Up” button at the top of the homepage. Enter your email, choose a password, and fill in your details. With an account, you can enjoy faster checkouts, track your orders, and manage your wishlist.
Click on “Forgot Password” on the login page, and you’ll receive an email with instructions to reset your password. Be sure to use a strong and unique password to keep your account secure.
Log into your account, click on “My Profile”, and update your personal information such as email, phone number, or shipping address.
We offer a 7-day return policy for most products, including laptops, phones, and accessories, as long as the items are unopened and in their original packaging. For specific details on return eligibility, please refer to our Returns & Refunds Policy page.
To return a product, contact our customer service team with your order details and reason for return. We will guide you through the process and provide you with a return shipping label if applicable.
Refunds are processed within 7-10 business days after the returned item is received and inspected. Refunds will be credited back to your original payment method.
Yes, if you prefer to exchange your item for another product, contact us, and we’ll assist you in arranging an exchange, depending on the product availability.
Yes! Jayke Computers provides nationwide shipping / delivery to Accra, Kumasi, Takoradi, Tamale, and all other regions in Ghana. We partner with reliable courier services to ensure fast and safe delivery based on the clients request.
Standard shipping within Ghana typically takes 2-5 business days, depending on your location. Orders in Accra and surrounding regions are usually delivered faster, while more remote locations may take an extra day or two.
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this tracking number to follow your package’s journey through our Order Tracking page or the courier’s tracking system.
If you miss the delivery, our courier will make another attempt. Alternatively, you can arrange to collect your package from a nearby dispatch center by contacting the courier service directly.
Delivery fees are calculated based on your location and the size of your order. During checkout, you will see the exact shipping cost before completing your purchase. We offer free delivery on orders on some promotions and promotional products  in certain regions.
Payment Options:
Cash.
Checks.
Debit cards.
Credit cards.
Mobile payments.
Electronic bank transfers.
Payment may be declined for various reasons, such as incorrect card details or insufficient funds. Double-check your payment information or try using an alternative payment method. If the issue persists, contact your bank or our customer support team for assistance.
Your payment will be charged as soon as you place your order and receive an order confirmation. If for any reason we are unable to fulfill your order, a refund will be issued immediately.
Yes, all products sold at Jayke Computers come with manufacturer warranties, ranging from 6 months to 2 years, depending on the product. You can view warranty details on each product page under “Specifications.”
While we primarily operate as an online electronics store, we do have pickup locations in Accra and Kumasi. You can choose to pick up your order at one of these locations instead of opting for delivery.
Sign up for our newsletter to get exclusive discounts, promotions, and alerts on new arrivals. We frequently run special offers, particularly during sales events like Black Friday, Cyber Monday, and Back to School promotions.
You can reach us via phone at Â
email at jaykecomputers@gmail.com, or through our Live Chat feature on the website. Our team is available to assist you during business hours from Monday to Saturday.